Privacy Policy

Effective Date: May 9, 2025

Transpeed Cargo Private Limited ("Transpeed Cargo," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal and business information when you use our logistics, freight forwarding, and supply chain management services.

1. Information We Collect

We collect and process various types of data necessary for providing our services, including:

A. Personal Information

  • Name, contact number, email address, and mailing address
  • Identity verification details (e.g., PAN, Aadhaar, passport) where applicable

B. Business & Shipping Information

  • Company name, registration details, GST number, and business address
  • Shipment details, including sender and recipient information
  • Import/export documentation

C. Transaction & Payment Data

  • Billing details, payment methods, and transaction history
  • Tax information and financial records

D. Technical & Usage Data

  • IP addresses, device type, browser details, and cookies
  • GPS/location data if required for shipment tracking

2. How We Use Your Information

  • Freight Forwarding & Logistics Services – Processing shipments, managing transportation, customs clearance, and warehousing.
  • Customer Support – Responding to inquiries, tracking shipments, and providing assistance.
  • Billing & Payments – Processing invoices, payments, and refunds securely.
  • Compliance & Legal Obligations – Adhering to trade regulations, customs laws, and tax requirements.
  • Improving Services – Enhancing our website, optimizing supply chain operations, and personalizing customer experience.
  • Marketing & Communication – Sending industry updates, service alerts, and promotional content (you can opt out anytime).

3. Data Sharing & Disclosure

We do not sell or rent your personal data. However, we may share it with:

  • Logistics & Shipping Partners – Airlines, shipping lines, transport providers, and warehousing companies for service execution.
  • Government & Regulatory Authorities – Customs departments, port authorities, and legal bodies as required by law.
  • Service Providers – Payment gateways, IT service providers, and CRM platforms to facilitate operations.
  • Business Transfers – In case of a merger, acquisition, or corporate restructuring.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or loss. These include:

  • Encryption – Encryption of sensitive financial transactions.
  • Restricted Access – Access to shipment and business data is limited based on roles and permissions.
  • Regular Audits – Periodic audits to ensure compliance with industry standards.

5. Cookies & Tracking Technologies

We use cookies and tracking tools to:

  • Monitor website performance and enhance user experience.
  • Track shipment statuses and provide real-time updates.
  • Personalize service recommendations for better engagement.

You can manage cookie preferences through your browser settings.

6. Your Rights & Choices

You have the right to:

  • Access & Update – Modify your personal or business information.
  • Request Deletion – Request removal of data no longer needed for legal or operational purposes.
  • Opt Out – Choose to unsubscribe from marketing communications.

To exercise these rights, contact us at [Insert Contact Email].

7. International Data Transfers

As a global logistics provider, we may transfer data across borders to facilitate international shipments. We comply with applicable data protection laws and ensure that transfers are secure.

8.Third-Party Links

Our website may contain links to third-party logistics platforms, government portals, or industry resources. We are not responsible for their privacy practices, and we advise reviewing their policies before sharing any data

9.Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Any modifications will be posted with an updated effective date.

10. Contact Us

Transpeed Cargo Private Limited

AD - 7E, Pitampura, Delhi 110034

Email: contact@transpeed.in

Phone: +91-9354382988